Peter de Greyt

Summary

Business analyst with experience in being a liaison between the client subject and the development team on the projects for over 5 years, I work closely with both project management and quality assurance to ensure success and satisfaction. I am constantly working with new technology solutions in order to meet evolving business opportunities within development methodology standards. Adapt to change quickly and effectively.

Education

Bachelor of Science Business Administration with an emphasis in Management
Southern Oregon University, Ashland, Oregon (2002-2006)

Work History

Business Analyst

Greyt Consulting

March 2008-Present

Environment: Small business

Duties:

Hard skills:

Data base, query, form, and report design in Access, Using Visio for ER diagrams, decision tree, and work flow diagram development and design, project ,resource, and scope tracking using MS Visio. Developing mail merge documents using Word, infrastructure Value based planning, VOIP and TDM Analysis, Wireless Analysis

Soft Skills:

Assessing the needs of the customer, Analyzing technical needs, trained clients in Access and Excel, Customer follow-up and support, mediating between customer and vendors.

Accomplishments:

• Designed database that allowed for improvement of customer tracking and sending out business mail improving overall operations by 60 %
• Provided training in Excel and Access for three companies that improved overall employee effectiveness and productivity by 50 %
• Lead 5 IT projects that were completed within scope and under budget.

Business Analyst

The Corporation of Presiding Bishop

March 2007-March 2008

Environment: Large Corporation

Duties:

Hard skills:

Data base/query/form/report design in Access, Using Visio for ER diagrams, decision tree, and work flow diagram development and design, project /resource/and scope tracking using MS Visio, designing complex reports using Business Object and Crystal reports, Testing of communication devices such as cell phones, PDA’s and video conferencing equipment provided by prominent vendors to determine whether they met the business requirements of the corporation.

Soft Skills:

Maintaining vendor/customer relations, Overseeing 60 engineers and a global inventory project, Liaison between 20 engineers and upper management, Analyzing technical needs, trained colleagues in Access and Excel.

Vendors:

AT&T, McLeod, Sprint, Embark, Qwest, Verizon, T-mobile, zephyr communications

Accomplishments:

• Managed billing  for  14,000+ landlines and over 10,000 cell phones that resulted in over $ 300,000 in savings
• Organized a global inventory project that saved the company over $ 500,000 by giving a better oversight on equipment, lines, and circuits in use.
• Translated business requirements for  47 local units’ telecom replacement projects completing projects $100,000 under budget

Business Analyst:

Sabroso Company

June 2004-Oct 2006

Environment: Midsize business

Duties:

Hard skills:

Data base/query/form/report design in Access, reporting and diagramming using Excel 2003 & 2007,Using Visio for ER diagrams, decision tree, and work flow diagram development and design, project /resource/and scope tracking using MS Visio.

Soft Skills:

Analyzing technical needs, trained colleagues in Access and Excel, Internal follow-up and support, Information gathering from production for the purpose of producing various reports to production mangers.

Accomplishments:

• increasing retrieval efficiency by 60%
• Successfully trained four of Sabroso’s employee’s in the use of Access and Excel which increase employee productivity by 30%
• Translated business needs for database projects that lead increase of productivity and efficiency of R&D employees freeing up their time to concentrate on research projects

Project Coordinator:

SOUther Oregon University

Sept 2002-Dec 2006

Environment: College

Duties:

Hard skills:

Data base/query/form/report design in Access, Project /resource/and scope tracking using MS Visio.

Soft Skills:

Assessing the needs of the customer, analyzing technical needs, trained clients in Access and Excel.

Accomplishments:

• Successfully completed 50 IT projects
• Trained over 60 people in several computer programs
• Successfully completed of 30 business projects

Internet connection Analyst:

Budget Internet

July 2001-June 2002

Environment: Small business

Duties:

Hard skills:

Tested internet equipment such as dial-up modems, isdn modems, tested computer equipment, trouble shot internet connections

Soft Skills:

Assessing customer needs, handling billing and billing disputes, creating new accounts.

Accomplishments:

• Top sales  for 6 month
• Successfully tested new technology to improve customer connectivity by 20 %
• Set up new sales program the increases customer base by 30%

May 17, 2010